Privacy Policy

The Mini Collective (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and store your personal information, and how you can access or correct your personal information or make a complaint.

1. What Personal Information We Collect:

We may collect the following types of personal information:

Name
Email address
Phone number
Postal address
Social media contacts
IP address
Browser and device details
Payment information (if applicable)
Other information you provide directly to us (e.g. via contact forms or emails)

We only collect personal information that is necessary for our business activities, website operation, or to provide you with our services.

2. How We Collect Personal Information:

We may collect personal information in a variety of ways, including:

When you visit or use our website
When you fill out forms or submit information
When you contact us via email or social media
When you make a purchase or request a service

We may also collect data automatically through cookies and similar technologies. You can disable cookies through your browser settings.

3. Why We Collect Your Information:

We collect your personal information for purposes including:

To provide and manage our services or products
To respond to enquiries and provide customer support
To improve our website, content, and user experience
To send updates, newsletters, or marketing communications (you may opt out at any time)
To comply with legal obligations

4. Disclosure of Personal Information:

We may disclose your personal information to:

Service providers and contractors who help us operate our business (e.g. payment processors, hosting providers)
Law enforcement or regulatory authorities if required by law
Third parties with your consent

We do not sell your personal information to third parties.

5. Security of Your Information:

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

6. Access and Correction:

You have the right to:

Access your personal information we hold
Request that we correct any inaccuracies

To do so, please contact us using the details below. We may need to verify your identity before fulfilling your request.

7. Making a Complaint:

If you believe we have breached the Australian Privacy Principles, you may contact us to lodge a complaint. We will respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend you review this policy periodically.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

The Mini Collective
Email: founder@theminicollectivecairns.com.au